Responsible gambling
Responsible Gambling
At Betanic Casino, we take responsible gaming seriously and strive to provide our players with the tools they need to maintain a healthy balance between their gaming activities and real-life responsibilities.
If you feel that your gaming habits are becoming problematic or if you're experiencing issues related to money management, relationships, work, or any other aspect of life, please don't hesitate to reach out for help. We've put in place various responsible gambling features to support our players:
- Deposit Limits: Set a daily, weekly, or monthly deposit limit that suits your needs.
- Loss Limits: Determine how much you're willing to lose within a set period and we'll alert you when you approach this limit.
- Time-Outs: Temporarily step away from gaming for a specified amount of time, allowing yourself to recharge and reassess your habits.
- Permanent Self-Exclusion: If needed, you can choose to permanently exclude yourself from our platform.
Additionally, we've partnered with reputable organizations dedicated to responsible gambling:
- For Austrian players: FETZ (fetz.at)
- Globally recognized support groups:
- GamCare
- Gambler's Anonymous
Remember, responsible gaming is a top priority for us. If you or someone you know needs assistance, please reach out.
In-Game Reminders and Tools
We also provide the following in-game reminders to help keep things in balance:
- Session Limits: Regular session reminders to encourage breaks and reflection.
- Information about Gaming Session Duration: Receive insights into your gaming sessions, including length of playtime and financial transactions.
If you require additional support or guidance at any point during your gaming experience with Betanic Casino, our dedicated customer service team is here for you.